FAQ
Answers to the most common questions about auctions, pickup windows, fees, and communication.
We post daily online auctions featuring pallets of shelf pulls, overstock, and customer returns from our Raleigh, NC and Williamston, SC warehouses. Bid through the app or website, win the lot, and pick up at the warehouse that hosted the sale.
A 15% buyer premium is added to every invoice. Applicable local sales tax is also collected - 7.25% for Wake County (Raleigh) and 7% for Anderson County (Williamston) - unless you provide a valid reseller certificate before checkout.
All items are local pickup only. Pallets from Raleigh must be collected at 1101 Transport Dr, while Williamston orders are collected at 2100 Welcome Rd. Bring enough help to load your merchandise within the pickup window.
Standard pickup hours are Monday through Thursday from 10:00 am - 4:00 pm, Friday from 10:00 am - 2:00 pm, Wednesday evenings until 6:00 pm, and Saturday mornings. Raleigh is open until 2:00 pm on Saturdays, while Williamston closes at noon.
Cash and cards are accepted in both warehouses. Card payments incur a 3% processing fee. Make sure your invoice is paid and picked up within the stated window to avoid account suspension.
All merchandise is untested and sold as-is with no refunds or exchanges. Inspect photos, read the lot notes, and feel free to ask questions before bidding.
Subscribe to the Triangle Liquidators newsletter, follow the Facebook page for daily deals, and visit the Video Tutorials page for quick walkthroughs of the bidding and pickup process.
Email bid@triangleliquidators.com or call (919) 438-1035 for Raleigh and (864) 332-9227 for Williamston. For urgent pickup questions, reach out before the pickup window closes so we can help.
Need more help?
Email bid@triangleliquidators.com or call Raleigh at (919) 438-1035 / Williamston at (864) 332-9227.